Refund policy
Return & Refund Policy
Returns:
We accept returns within 30 days of receiving your order. Items must be unused, in the original condition, and with all tags attached. To initiate a return, please contact us at info@blkoutapparel.com. Include your order number and a reason for the return. We will provide instructions for returning your item.
Non-Returnable Items:
- Sale items
- Gift cards
- Worn or washed items
- Custom or personalized items
Return Shipping:
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
Exchanges:
If you need to exchange an item, please contact us to discuss the availability of the item you'd like to exchange for. Exchanges are subject to stock availability.